How to Claim your Business on Apple Maps


Claim your business on Apple Maps

 

Apple may well have the claim of being the largest company in history (so far) but when it comes to mapping, their Apple Maps product is still seen as second best to that of Google. Over the past few months however Apple have been taking steps to shift that perception.

Initially Apple Maps was powered by Google Maps but then in September 2012 they released the first version based on their own mapping data. Reaction to the app was so bad that it prompted this open letter response from Apple’s CEO Tim Cook. A lot has happened since then and the app has been steadily improving. In October 2014 they launched Apple Maps Connect in the US and towards the end of last week they finally rolled it out here in the UK along with Australia, New Zealand, Ireland and Singapore. Apple Maps Connect is “intended for small business owners or their authorized representatives (though not agencies) to be able to quickly and easily add content directly into Apple Maps.”

Why claim your business listing on Apple Maps

Apple currently has just over 32% 45% of the UK smartphone market (updated 27th Jan 2016) and more than 50% of the tablet market. On each of those Apple devices Apple Maps is the standard installed app for maps. Even though folks may well add Google Maps it’s clear that Apple’s own maps app is seeing increased usage. Just like local business owners should claim their listing on Google My Business the same is also true for Apple Maps.

Data for Apple Maps is likely coming from a few different sources and here in the UK the primary one is Yelp. Other providers are Factual and TomTom, with Axciom and OpenStreetMaps also believed to be potential sources. Taking control of your listing on Apple Maps will help but it’s also highly recommended that you check out those additional sites and make sure everything is correct and up to date.

Before you get started it’s important to note that in the FAQ’s there is the following statement about eligible businesses:

We currently only accept businesses whose customers visit them and where we can confirm a physical presence. Businesses that may not be approved include: businesses operating from residential homes, businesses with temporary locations (including real-estate for sale) or without a physical address, mobile businesses, or businesses that have not yet opened for business.

Once you’re happy that your business complies with that statement then you’re ready to move on.

Steps to find and claim your business on Apple Maps

Apple Maps Connect

First step is head to this URL https://mapsconnect.apple.com/ and log in with your Apple ID and password. If you don’t already have one then you will need to create one. Click on “View My Businesses” and then the +Add button top right and you’ll see the next screen below. Enter your business name and location then click the search button. If your business isn’t found then you can click on the “Add New Business” link and follow the simple instructions from there.

Find your business on Apple Maps Connect

If your business is found then click on the blue “Claim This Business” button and proceed from there. This may trigger the verify by phone pop up to display but you can click on “Not Now” if you choose and come back to that in a few minutes.

Claim your business on Apple Maps

 

Complete all necessary business information, correct the location of your map marker and choose up to 3 categories. If you get stuck on these then here’s a great list you can check out (thanks Phil). Make sure your correct opening hours are showing and then add your company website along with your Twitter, Facebook and Yelp URL’s.

Claim a business on Apple Maps

When you’re all set you’ll get an opportunity to check all the details and then just click “Submit to Apple” which will trigger the phone verification. The call is instant and will go to the number on the listing, so be prepared!

Phone verification on Apple Maps Connect

There’s a review period while the folks at Apple check and verify your data and then your listing should get updated. There are some helpful FAQ’s on the Apple Maps Connect site so if you get stuck please do refer to those.

If you haven’t already looked into claiming and verifying your listing then please do make it a priority. It will take you all of 10 minutes and will help to ensure that your information on Apple Maps is correct. Then you can be confident that any potential customers will be calling the right phone number and will be able to find your location.

The following two tabs change content below.

Nick Rink

Managing Director at Smart Local
Nick runs Smart Local from its base in Wimbledon and writes about local search, social media, the mobile web and other online marketing issues affecting small businesses.

Something to add?

Loading Facebook Comments ...

4 Responses to “How to Claim your Business on Apple Maps”

  1. My First Few Weeks As A Marketing Assistant – How I Got Started | A Design Graduates First Venture Into Marketing Says:

    […] Bumper Guide of Listing Sites Guide to Apple Maps Listing I found some that charge – foursquare for example – but I just stayed away from them. I did take a look at Yelp Deals, which is a bit like Groupon: You purchase a voucher for say, £30 and get £40 to spend – you can set the amounts yourself though, and Yelp takes a cut for providing the payment hosting… OF 40%! […]

  2. Top 35 Local SEO Leaders to Follow | IntegrateDigitalMarketing Says:

    […] Must Read:  http://smart-local.co.uk/claim-business-apple-maps-connect-uk/ […]

  3. New Google Help community, tips for SAB's, Maps on iOS and special hours | Smart Local Says:

    […] Add a business to Google Maps on iOS Google Maps has been losing out to Apple on the iOS platform over the past year or so, with some suggestions that Apple Maps has over 75% of iOS users. Google rolled out an update earlier this week for iOS only that now enables anyone to add a business and apparently it’s very simple to do. Not sure how well this will be greeted by local search professionals and I don’t know what checks each “new” listing has to go through before it’s published. Hopefully this won’t lead to a rash of duplicates and spammy listings or else the Regional Leads in Google’s Mapmaker are going to be awfully busy cleaning things up. If you’re a local business owner don’t forget that you can also claim your listing on Apple Maps. […]

  4. 15 Local SEO Experts Share Their Hacks – Synup Blog Says:

    […] your basic local on-site optimisation and checking the major citation sites for wherever you are, including Apple Maps. Those tasks can sometimes take a little while to have any impact so it’s handy to look for […]

Leave a Reply